DataCenter Details

DataCenter 1

Location : 601 W. Polk St. #250 Chicago, IL 60607 - United States

Our Network : Huge Bandwidth, Personal Service
Connectivity - Our connectivity is comprised of multiple redundant Tier 1 backbone providers. Through our partnerships with Global Crossing and Cogent we currently have 8Gbps bandwidth capacity. Simply put, we have an enormous connection directly to the internet and the ability to serve any internet need one could dream up.

Key Benefits

• 10,000 square feet available in bakers racks, cabinets , private suites, and cages.
• Power: 200 watts per square foot, 1.8 megawatts, feeds from multiple energy grids, 60 minutes UPS battery time at peak load
• Security: Customer 24x7 access, 24x7 security personnel, key card/keypad access
• Entrance: Two diverse fiber entry points
• HVAC: 70F Air temperature
• Fire Suppression: FM200
• Roof Rights: 35 floor building Antenna space available

Redundancy - n+1 Diesel Generators, UPS, Battery Backup and DC power to provide conditioned power to the IP floor. Our redundant Cisco and Foundry routers utilize BGP4 protocol to provide redundant service through our multiple providers. All of our shared servers utilize RAID for maximum data availability. All shared solutions are backed up daily through an offsite backup system

Security - Network security is a priority and includes but is not limited to the following: Redundant firewalls that stop most attacks before they start. Each of our servers are loaded with an early warning intrusion detection system that is automatically updated each time a new security flaw is discovered worldwide. Physical security is also of the utmost importance to our network. We have in place many of the latest security measures, including: fire detection and suppression, 24/7 armed guards and closed circuit cameras monitoring every square foot of our facility.

Data Center 2

Location : 1333 Stemmons Freeway, Suite 110 Dallas, Texas 75207

Our Network : Huge Bandwidth, Personal Service

• Total network capacity in excess of 250 Gbps
• Global network reach utilizing seven Tier 1 providers including Level 3, Global Crossing, AT&T, AboveNet, NTT/Verio, PCCW
• Extensive peering relationships across North America and Europe
• 24x7 Global Network Operations Center staffed with Cisco and Juniper certified engineers
• Cisco Guard DDoS protection built into the core of our network and data analysis tools deployed on our backbone

Key Benefits

• Over 220,000 sq. ft. of raised floor space across eight facilities in Houston (2), Dallas (5) and London (1)
• Super secure data centers that are monitored 24x7x365
• N+1 power generator architecture
• N+2 redundant data center HVAC (heating, ventilation, air conditioning) systems
• Advanced fire suppression systems
• Preventive maintenance, performed regularly by our own highly trained personnel

Redundancy - The SoftLayer delivers complete data center power redundancy to servers as well as heating, ventilation and air conditioning. We have multiple SAS 70 Type II certified data centers located in Dallas and Houston. If any of our data centers were to experience a power disruption for any reason, you're covered. That's because we have a complete power management system, including backup generators in the unlikely event that normal power supplies fail.

Security -The SoftLayer believes that keeping your data out of harm’s way is a must. That’s why our data centers are protected and monitored 24 hours a day:

• All guests are required to pass through a two-factor authentication barrier
• A Northern Proximity security badge is required for entry/exit on all data center doors in the facility
• Motion-sensitive cameras track all data center activity

The SoftLayer offers complete Network Security services, in addition to the physical data center security.

SAS 70 Type II Certification

The SoftLayer's seven data centers, located in Houston and Dallas, have been certified by an independent auditor to be SAS 70 Type II compliant. By devoting substantial time and resources to SAS 70 compliance, The SoftLayer assures our data center facilities, which we own and manage, meet the highest standards in guaranteeing the safety and security of your information technology.